General Terms

Welcome to the Rokon Baghdad Home Appliances website in Amman, Jordan. These terms govern your use of the website, services, and orders placed through it.

• By using the website, you confirm that you have read, understood, and agreed to these terms.
• These terms apply to all website visitors, customers, and registered users.
• Rokon Baghdad reserves the right to modify or update these terms at any time.
• Your continued use of the website after any update is considered acceptance of the revised terms.

User Responsibilities & Account

Users are responsible for using their accounts and personal information safely and correctly.

• Users are responsible for maintaining the confidentiality of their login details and account password.
• Accurate information must be provided when registering or placing an order, including name, phone number, and address.
• The website must not be used for any illegal, fraudulent, or harmful activity.
• Users must not attempt to hack, disrupt, or misuse any part of the website or its services.
• Rokon Baghdad has the right to suspend or cancel any account in case of misuse or violation of these terms.

Prohibited Use

The website must not be used to submit false information, place fake orders, or attempt to manipulate prices, offers, or payment methods.

Orders, Prices & Payment

All orders are subject to availability, review, and confirmation by Rokon Baghdad.

• Displaying products on the website does not guarantee permanent stock availability.
• Rokon Baghdad has the right to accept, reject, or cancel any order in case of pricing, description, or availability errors.
• Prices and offers may vary between the website and branches depending on offer duration and stock availability.
• Orders are confirmed after verifying customer details, payment method, and product availability.
• The customer is responsible for providing the correct delivery address and phone number to avoid delays.

Payment

Payment can be made through the methods available on the checkout page, such as online payment or cash on delivery, depending on service availability and terms.

Intellectual Property & Privacy

Intellectual Property

• All website content, including text, images, logos, designs, and visual materials, is owned by or licensed to Rokon Baghdad.
• No content may be copied, modified, republished, or distributed without prior written approval.
• Brand names and product names displayed on the website belong to their respective owners.

Privacy

Our Privacy Policy explains how personal data is collected, used, and protected. By using the website, you agree to the processing of your data according to the approved privacy policy.

External Links

The website may include links or services provided by third parties. Rokon Baghdad is not responsible for the content or policies of those third parties.

Limitation of Liability & Governing Law

Disclaimer

The website, services, and available information are provided as is, while we strive to provide accurate and updated information. However, Rokon Baghdad does not guarantee that the website will always be free from errors or technical interruptions.

• Rokon Baghdad is not responsible for damages resulting from website misuse or incorrect information entered by the user.
• Rokon Baghdad is not responsible for delays beyond its control, such as shipping conditions, technical issues, or emergency circumstances.
• Exchange, return, and warranty requests are subject to the policies published on the website and approved by Rokon Baghdad.
• Rokon Baghdad has the right to suspend or terminate services when necessary or in case of violation of these terms.

Governing Law

These terms are governed by and interpreted according to the applicable laws of the Hashemite Kingdom of Jordan. The competent Jordanian courts shall have jurisdiction over any dispute arising from the use of the website or services.